Terms&Conditions
Welcome to Benzamo (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://benzamo.com (the “Site”) and any services, products or digital content provided by us (collectively, the “Services”). By accessing or using the Site or Services, you confirm that you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site and purchase Services. By using the Site, you represent and warrant that you meet these eligibility criteria.
2. Account Registration
To use certain features (for example, placing an order, viewing your orders, etc.), you may be required to register an account and provide accurate, current and complete information.
You are responsible for maintaining the confidentiality of your account login credentials, and for all activity occurring under your account.
You agree to notify us immediately of any unauthorized use or breach of your account.
3. Products, Services & Orders
We display products and/or services for sale (or otherwise offer) via the Site. All product descriptions, pricing, availability, features and other details are subject to change without notice.
We attempt to display colours, sizes and other attributes as accurately as possible, but we do not guarantee that your device’s display will reflect the exact colour or appearance.
When you place an order, we will send you an order confirmation, but this does not mean that your order has been accepted. We reserve the right to refuse or cancel your order at our discretion (for example, due to product unavailability, errors in description or pricing, or suspected fraud).
Prices exclude taxes, shipping charges (where applicable) and any duties. You agree to pay all applicable fees unless otherwise agreed.
4. Payment
You agree to pay all charges specified in your order. Payment methods accepted will be specified on the Site.
All payments are processed securely by third-party payment gateways. We do not store your full payment card details.
If a charge is disputed or reversed (e.g., a chargeback), we may suspend or terminate your account and/or pursue remedies to recover any outstanding amounts plus costs.
5. Shipping & Delivery
Estimated delivery times are provided for your convenience only. We are not liable for delays caused by third-party carriers, customs, or events beyond our control.
Risk of loss and title for products pass to you on delivery to the carrier.
You are responsible for providing accurate shipping addresses. We are not liable for mis‐deliveries or losses if you provide incorrect or incomplete delivery information.
6. Returns, Refunds & Exchanges
Our returns, refund and exchange policy is set out separately [insert link to Returns & Refunds Policy] and forms part of these Terms.
Unless stated otherwise, you bear the cost of return shipping.
We reserve the right to refuse refunds or exchanges where the product is damaged due to your misuse or is missing tags, packaging or proof of purchase.
7. Free Gifts & Promotions
Any free-gift or promotional offer is subject to availability and may be revoked or modified at our discretion.
If you receive a free item with your purchase, the value of that free item may be deducted from your refund if you return the purchase (unless otherwise stated).
All coupon codes, discount offers and free-gift promotions are subject to additional terms (including minimum purchase, eligible products, expiry date) as specified at the time of offer.
8. Intellectual Property
All content on the Site (text, images, logos, graphics, videos, UI elements) is our property or the property of our licensors and is protected by copyright, trademark and other intellectual property laws.
You may view and print pages for your personal, non-commercial use only. You may not reproduce, modify, distribute, create derivative works, publicly display or exploit the content without our prior written consent.
9. User-Generated Content
If you post reviews, comments, photos or other content (“User Content”) on our Site, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, publish, distribute and display such User Content in connection with our Services.
You represent and warrant that your User Content is your own, that you have all necessary rights, and that it does not infringe any third-party rights.
We reserve the right to remove or refuse any User Content for any reason.
10. Privacy
Our collection, use and disclosure of your personal data is governed by our Privacy Policy [insert link to Privacy Policy].
By using the Site, you also agree to the terms of the Privacy Policy and consent to our processing of your data as described.
11. Limitation of Liability
To the maximum extent permitted by law, we (and our officers, employees, agents, suppliers) are not liable for:
any indirect, incidental, special or consequential losses;
any loss of profit, revenue, data or business opportunities;
any loss arising from your use or inability to use the Site or Services;
any loss resulting from reliance on information on the Site.
Our total aggregate liability under these Terms will not exceed the amount paid by you in respect of the order from which the liability arises (or, if none, ₹0).
12. Disclaimer of Warranties
The Site and Services are provided “as is” and “as available”. We disclaim all warranties (express or implied), including merchantability, fitness for purpose and non-infringement.
We do not guarantee that the Site will be error-free, secure or uninterrupted. We are not responsible for any loss or damage resulting from viruses, bugs, network failures or other technical issues.
13. Indemnification
You agree to indemnify, defend and hold harmless us (and our officers, employees, agents, suppliers) from and against any claims, losses, damages, liabilities, costs arising from:
your use of the Site or Services;
any breach by you of these Terms;
your violation of any third-party rights;
your User Content.
14. Termination
We may suspend or terminate your access to the Site or Services at any time, without notice, for any reason (including violation of these Terms).
Upon termination, your rights under these Terms immediately cease, but liability for existing obligations remains.
Sections 8, 10, 11, 12, 13 and 15 survive termination.
15. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms, the Site or Services shall be subject to the exclusive jurisdiction of the courts of [Insert City, State], India.
16. Changes to Terms
We reserve the right to modify, suspend, or discontinue the Site or Services (or any part thereof) at any time, with or without notice. We may also change these Terms by posting a revised version on the Site. The revised Terms take effect when posted. It is your responsibility to review these Terms periodically. Your continued use after changes means you accept the updated Terms.
17. Severability
If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions will continue in full force and effect.
18. Waiver
No waiver by us of any default or breach by you shall be deemed a waiver of any subsequent default or breach. Any waiver must be in writing and signed by us.
19. Contact Us
If you have any questions about these Terms, please contact us at:
[Benzamo contact email:-Sales@benzamo.com]
[Benzamo contact address:-Amirt Vihar Burari Delhi-110084]